Terms and Conditions

Welcome to The Topian Den.

By accessing or purchasing from this website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

Ordering & Payment

• All items are handmade and may have slight variations.
• Full payment is required at checkout. We accept PayPal and Stripe.
• Prices are listed in GBP.
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Shipping & Delivery

• Orders are processed within 2-4 days and shipped via Royal Mail.
• Once dispatched, we are not responsible for delays caused by the courier.
• International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.

Returns
As a small handmade business, I accept returns under the following conditions:

• Contact me within 14 days of receiving your item.
• Items must be returned in their original, unused condition with proof of purchase within 30 days of delivery.
• Buyers are responsible for return postage costs (a tracked service is recommended).
• Shipping costs are non-refundable.
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Cancellations

• Orders can be cancelled within 24 hours of purchase.
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Intellectual Property

• All images, designs, and content on this site belong to The Topian Den and may not be copied or used without permission.
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Liability

• We are not responsible for any misuse of our products.
• Colours may vary slightly due to screen settings.
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Changes to These Terms

• These terms may be updated from time to time. Continued use of the website constitutes acceptance of any changes.
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If you have any questions, feel free to contact us.

Last updated: [01.04.2025]