Privacy Policy
Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you visit my website, purchase an item, or otherwise use my services.

Information I Collect

I only collect information necessary to process your orders and provide you with services through this website. The only personal information I collect is through the use of cookies. Cookies are small text files that are placed on your device when you visit my website. These help improve your user experience by remembering your preferences and recognising your device.

By using this website, you agree to my use of cookies. You can adjust your browser settings to refuse cookies, though this may affect your ability to use certain features of my site.

Cookies

Cookies are small text files placed on your device that help websites improve user experience. I use cookies for:

Site functionality: To remember your preferences, shopping cart, and settings.

Analytics: To track visitor behaviour and improve website performance.

You may access third-party websites related to my business for:

Buying products on my Etsy store

Marketing on social media platforms (Facebook, Pinterest, Instagram, TikTok, YouTube)

Blog (Wix)

Design and textile suppliers (Woven Monkey)

Why I Collect Your Information

I rely on a number of legal bases to collect, use, and share your information, including:

To provide services: This includes fulfilling your orders, providing customer support, and resolving disputes.

For marketing: With your consent, I may use your photos for marketing purposes.

Legal obligations: I may need to retain certain information to comply with tax law or other regulations.

Legitimate interests: I use your information to improve my services and ensure compliance with my business policies.

Information Sharing and Disclosure

I take your privacy seriously and share your information only for specific purposes:

Service Providers: I may share your information with third-party service providers, such as delivery companies, but only to the extent necessary to complete your order.

Business Transfers: If my business undergoes a sale or merger, your information may be shared as part of that transaction, in compliance with the law.

Compliance with laws: I may share your information to respond to legal requests, prevent fraud, or protect the rights of my business and customers.

Data Retention

I retain your personal information only as long as necessary to provide services and comply with legal obligations. Typically, I retain data for a period of 4 years.

Transfers of Personal Information Outside the EU

Some of your information may be processed and stored in third-party hosting services located outside the EU, including the US. By using this website, you consent to the transfer of your data to these locations, where different data protection laws may apply. I rely on Privacy Shield for data transfer compliance with the US.

Your Rights

If you are in the EU, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data I hold about you.

Change, restrict, or delete: You can request changes to your personal data, restrict its use, or request deletion, subject to legal obligations.

Object: You can object to my use of your data for legitimate business interests or marketing. I will comply unless I have compelling reasons to continue processing.

Complaint: If you're unhappy with how I process your data, you can contact your local data protection authority.

EU Customers

At present, I am unable to sell to customers in the EU. If you are visiting from the EU, please be aware that I do not process or store personal data in a way that is intended for customers in the EU. However, I do recommend reviewing the privacy policies of any third-party services you interact with (such as Etsy, social media platforms, etc.), as their practices may differ.

Contact Information

If you have any questions or concerns about this privacy policy or how I handle your personal information, feel free to contact me via the contact page on my website.
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